Terms and Conditions

1. Introduction

Welcome to Klavyis! By accessing or using our website and purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchases. If you do not agree to these terms, please do not use our site.

2. Information About Us

Klavyis is a business registered in Germany.
Company Name: Klavyis
Registered Address: Am Bachwinkel 20, 85417 Marzling, Germany
Email: info@klavyis.com
Phone: +49 176 31215370 (Please note this is a contact number for inquiries)
VAT ID: DE449631671
Tax Number: 115/211/10769

3. Products

We offer a wide range of products, including our signature Peel Shot Serum. All product descriptions, prices, and availability are subject to change without notice. While we strive to provide accurate information, we do not guarantee that product descriptions or prices are error-free.

4. Order Process

To place an order, follow the instructions on our site. After submitting your order, you will receive an email confirming that we have received it. This email is an acknowledgment of your order, not an acceptance. We will send a separate email when your order is accepted and shipped.

5. Prices and Payment

All prices listed on our site are in GBP (British Pound) or the currency of the applicable region and include applicable taxes (such as VAT, if applicable). Payment is required at the time of purchase and can be made using the payment methods available on our site.

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard)

  • PayPal

6. Shipping and Delivery

We offer various shipping methods to the UK and other countries. Shipping costs will be calculated at checkout. Delivery times depend on the destination and shipping method selected and are subject to the availability of products.

Please note that customs duties, taxes, and import fees may apply depending on your country of residence and are the responsibility of the customer.

7. Returns and Refunds

We accept returns within 30 days from the date of receipt. Items must be unused, in their original packaging, and in resalable condition. To initiate a return, please contact us at info@klavyis.com. Once your return is received, we will process a refund to the original payment method.

Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or incorrect.

8. Warranty

Our products are covered by a warranty of [insert warranty period, e.g., 1 year]. If a product is defective or fails to perform as described, we will offer a replacement or a refund, depending on the circumstances.

9. Limitation of Liability

Klavyis is not liable for any indirect, special, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product(s) purchased.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Germany. Any disputes arising from these Terms shall be resolved through the competent courts of Germany.

If you have any concerns or disputes, we encourage you to first contact us to resolve the matter amicably.

12. Amendments to Terms

We reserve the right to update and modify these Terms at any time. Any changes will be posted on this page and will be effective as of the date of publication.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@klavyis.com
Phone: +49 176 31215370