Return Policy and Shipping Information
Return Policy and Shipping Information
At Klavyis, we are committed to providing you with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return process to ensure your peace of mind.
Returns
We accept returns within 30 days from the date you receive your order. To qualify for a return, the item must be:
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Unused and in its original packaging
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In resalable condition
To initiate a return, simply reach out to our customer support team at info@klavyis.com, and we will provide you with instructions. Once your returned item is received and inspected, we will process your refund to the original payment method.
Please Note:
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Shipping fees are non-refundable.
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Customers are responsible for the return shipping costs, except in cases where the item is defective or incorrect.
Shipping Information
We offer reliable shipping to the UK and international destinations. The shipping method you choose at checkout will determine delivery times, which may vary based on the destination.
Estimated Delivery Time:
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UK: 3-7 business days
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International: 7-14 business days, depending on the destination
Shipping Costs:
Shipping fees will be calculated at checkout based on your location and the shipping method chosen.
Customs & Duties:
Please be aware that customs duties, taxes, and import fees may apply based on your location. These are the responsibility of the customer.
Order Processing
Once your order is placed, you will receive an email confirmation. We aim to process and ship your order as quickly as possible. Shipping times may vary based on product availability.